Customer Care
Shipping Policy
Last updated: August 2026.
This policy applies to physical products sold and fulfilled directly by Taylor’s Things. The shipping methods, rates and delivery estimates shown at checkout apply to your specific order and destination.
Free shipping
When a free-shipping offer is active, the current order threshold is $50. Meeting the threshold does not guarantee that every order or destination qualifies; the available shipping options are shown before you place the order.
Processing and lead times
Ready-to-ship merchandise is prepared after payment is accepted. Handmade items, preorders, small-batch products and custom-built technology may need additional preparation time. If an item has a special lead time, we will state it on the product page or in your order communication.
Rates and delivery estimates
Available rates and estimated delivery times are shown at checkout when they can be calculated. Carrier estimates are not guarantees and can be affected by weather, holidays, address problems and other carrier disruptions outside Taylor’s Things’ control.
Address accuracy
Please provide a complete and accurate delivery address. If you notice a mistake before fulfillment, contact us as soon as possible. We cannot guarantee that an address can be changed after the carrier has accepted the shipment.
Damaged, incorrect or apparently lost direct orders
If a Taylor’s Things shipment arrives damaged or materially incorrect, contact us with your order number and useful photos or details so we can review the problem. If tracking shows a delivery issue or the shipment appears lost, contact us so we can determine the appropriate carrier or order-resolution steps.
Digital products
Software and other downloadable products do not require physical shipping. Delivery or access instructions are provided with the product, your order confirmation or your customer account as applicable.
External and affiliate products
When a Curated Find sends you to another retailer, that retailer controls shipping, delivery estimates and fulfillment for that purchase. Taylor’s Things does not ship an order placed on another seller’s website.
For return questions, see Returns & Refunds.